Privacy Policy

1. Introduction

STARTIQ L.L.C-FZ (“STARTIQ”, “we”, “our”, or “us”) is a company registered in the Meydan Free Zone, Dubai, United Arab Emirates. We are committed to protecting the privacy of individuals who interact with our website at www.startiqco.com (“the Website”).

This Privacy Policy explains what personal information we collect through this Website, how we use it, and your rights in relation to that information. By using this Website, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We collect personal information only when you voluntarily submit an enquiry through our contact form. The information we may collect includes:

• Full name
• Email address
• Company name (optional)
• Enquiry subject
• Message content

We do not collect any personal data through background processes. We do not use cookies, web analytics trackers, advertising pixels, or any other data collection technologies on this Website.

3. How We Use Your Information

We use the information you submit solely to respond to your enquiry. Specifically, we use it to:

• Read and understand your business enquiry or request
• Contact you via the email address or communication channel you provide in order to respond to your message
• Maintain an internal record of correspondence for legitimate business purposes

We do not use your information for unsolicited marketing communications, automated profiling, or any purpose other than responding to your enquiry.

4. Legal Basis for Processing

The legal basis for processing the personal information you submit is your freely given consent, provided when you submit the contact form after confirming your agreement to this Privacy Policy. You may withdraw your consent at any time by contacting us at info@startiqco.com.

5. Disclosure to Third Parties

We do not sell, trade, rent, or otherwise disclose your personal information to third parties, except in the following limited circumstances:

• Legal obligation: where we are required to disclose information by applicable UAE law, court order, or direction from a competent regulatory authority
• Protection of rights: where disclosure is necessary to protect the legal rights or safety of STARTIQ, its personnel, or the public

6. Data Retention

We retain personal information for as long as is reasonably necessary to respond to your enquiry and to maintain appropriate business records in compliance with applicable UAE commercial regulations. When your information is no longer required for these purposes, we take reasonable steps to securely delete or anonymise it.

7. Cookies and Tracking Technologies

This Website does not use cookies, tracking pixels, web analytics scripts (such as Google Analytics), or any similar technologies that collect data about your browsing behaviour. No data is collected passively by visiting this Website.

8. Data Security

We implement reasonable technical and organisational measures to protect personal information submitted through this Website against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security and encourage you to exercise caution when submitting personal information online.

9. Your Rights

Subject to applicable UAE law, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL), you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to any applicable legal obligations
• Withdraw consent (where consent is the basis for processing)
• Lodge a complaint with a competent UAE regulatory authority

To exercise any of these rights, please contact us at info@startiqco.com. We will respond to your request within a reasonable timeframe.

10. Third-Party Services

This Website may include links to third-party services, including WhatsApp (operated by Meta Platforms, Inc.). When you interact with third-party services, their own privacy policies apply. We are not responsible for the privacy practices of external services and encourage you to review their policies before providing any personal information.

11. Children’s Privacy

This Website is intended for business professionals and organisations. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately at info@startiqco.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be published on this page with a revised effective date. We encourage you to review this page periodically. Continued use of the Website after any update constitutes your acceptance of the revised Policy.

13. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes relating to this Policy or to the handling of your personal information shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

• Company: STARTIQ L.L.C-FZ
• Address: Meydan Free Zone, Dubai, United Arab Emirates
• Email: info@startiqco.com
• WhatsApp: +971 54 280 8435